Too many consumers are being scammed by auto mechanics, claims a new report.

 

It can be a nightmare when your car breaks down, but many consumers are left putting their trust in a mechanic they don’t know for a procedure they don’t understand and at a price that seems unfathomable.

Are you being scammed? Maybe, maybe not. Fortunately, you’re not alone. A new study by brings to light the experiences of 1,000 different consumers and the kinds of scams they’ve encountered.

"Roughly 35% of car owners have been scammed by a mechanic,” Paul Knoll, marketing director at Turn5 and AmericanTrucks.com, told ConsumerAffairs, noting that the most common scam is upselling unnecessary repairs, costing consumers an average of $975.

“But the most costly scam is when mechanics charge their customers for new parts, but they actually install used or lower-quality parts.”

Knoll says that little trick costs consumers an average of $1,295 each time it happens.

And that’s not even half of it.

Scammed men lose an average of $145 more than women.


A majority of car owners (56%) say that they were scammed due to limited knowledge of cars.


Compared to mainstream car drivers, luxury car drivers lose an average of $1,275.


Three-quarters of mechanic scams occurred at auto repair shops and 25% at car dealerships.


Approximately one in five car owners have difficulty identifying auto repair scams.


Gen Z (52%) was most likely to have fallen victim to a mechanic scam, while Gen X (44%) was least likely.

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